1What is Entertainers?
“Entertainers” is the creative name that we gave to our staff, nannies or babysitter, as you know them by. We offer childcare/babysitting service for hotels or temporary lodging 24 hours and 7 days a week. For children between 2 months and 13 years old.
2What is the Boricua Fun Box?
This box is our work equipment. Each Entertainer has her own box that she take with her when working. The box is filled with games and activities age appropriate. This helps us engage rapidly with the children with fun results.
3How much do service costs?
Our service is charged per hour with a minimum of four hours work. Each family’s needs are different; therefore, rate per hour may vary. Rates start from $25.00 and there is a basic fee of $10.00 in every request for our Boricua Fun Box. In holidays there is a Holiday fee of $30.00 and a New Year’s Eve fee of $60.00.
4Do we work on Holidays?
Yes. For holidays there is a Holyday fee of $30 and a New Year’s Eve fee of $60. Holiday list:
- New Year’s Day (Jan. 1)
- Three Kings Day (Jan. 6)
- Good Friday
- Mothers’ Day (2nd Sunday in May)
- Memorial Day (Last Monday in May)
- Fathers’ Day (3rd Sunday in June)
- Independence Day (July 4)
- Labor Day (1st Monday in Sept.)
- Columbus Day (Oct. 12)
- Veteran’s Day (Nov. 11)
- Thanksgiving Day (4th Thursday in Nov.)
- Christmas Eve (Dec 24)
- Christmas Day (Dec 25)
- New Year’s Eve (Dec 31)
5What type of payments are accepted?
Credit Card or via Pay Pal.
6How are The Entertainers employees recruited?
Our staff is distinguished for being caring, active, dynamic and playful with the children. They are certified in CPR and First Aid, background checked through the commonwealth of Puerto Rico and qualify to work under the laws of Puerto Rico.
7How do I request service?
By sending us an email to firstname.lastname@example.org with the following information:
- Name and last name of legal guardian.
- Telephone number.
- Physical address of where the service is needed.
- Date and time you need the service.
- How many children, their names, ages, birthdays and gender.
Or by calling 787-423-9639 Monday through Saturday, from 8:00am to 7:00pm and Sunday, from 8:00am to 12:00pm. Reservation made through our staff or hotel concierge are not confirmed.
Reservations must be done directly with the agency.
8How can I cancel the service requested?
By calling 787-423-9639.
9What is your cancelation policy?
After payment is done, we do not reimburse the money. But you have up to one year to use the service.
10What do I do if The Entertainer is not at the time requested?
Please call 787-423-9639. There is no greater failure than not to come through for our clients. It is our goal to always be there when needed.